Question 1

I have a specific illness, will these products help?

Accepted Answer

First of all, our products are nutritional and wellness supplements, not pharmaceuticals. Therefore, they do not treat any diseases and no medical claims can be made. However, consuming healthy, natural nutrients can positively support your body's overall vitality and well-being.

Question 2

Can I shop without becoming a member?

Accepted Answer

Yes, you can shop directly as a guest without any restrictions. However, by registering as an Entrepreneur and creating an Entrepreneur Basket, you can purchase products with an average 25% discount.

Question 3

Is installment payment available?

Accepted Answer

Currently installment sales are not available. You can pay your orders securely via credit/debit card, wire transfer/EFT, or your available commission wallet balance.

Question 4

Do I have to buy packages or recruit others to stay active and earn?

Accepted Answer

No, there is no such obligation. After registering for free, you earn by directing customers to our website or by purchasing discounted products and retailing them. You also receive a personal referral link to build your team and earn commissions with a quota of 1 monthly product sale.

Question 5

Can we shop using our available wallet balance (commissions)?

Accepted Answer

Yes, absolutely. During checkout, you can select 'Wallet Balance' to pay all or part of your order total. For partial payments, select an additional valid payment method for the remainder.

Question 6

When are trainings and presentations held?

Accepted Answer

Training and presentation schedules are organized by program type and region. Date, time, link, and registration conditions are announced through panel notifications and official WhatsApp groups.

Question 7

Can we invite guests to presentations?

Accepted Answer

Yes, definitely. You can share invitation links for presentations open to guest participation. Your guests register and proceed through their own accounts.

Question 8

When are commissions paid out?

Accepted Answer

Finalized commissions are transferred to your available wallet balance after the monthly closing + 30-day return period. You can request a withdrawal between the 1st and 7th of each month, and funds are paid to your registered IBAN between the 10th and 15th.

Question 9

Will commissions be paid without submitting a withdrawal request?

Accepted Answer

No, only requested amounts are transferred to your bank account. A withdrawal request is necessary to initiate payouts to your defined account.

Question 10

Is tax withholding applied when commissions are paid?

Accepted Answer

Tax policies are applied in accordance with applicable laws. For individuals without a company/tax certificate, mandatory withholding is deducted and submitted to tax authorities. Companies with tax certificates receive gross payment with VAT and issue a commission invoice.

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